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Since 2006, WebOps, the Global Leader in Digital Healthcare Solutions, has provided software solutions to Medical Device Manufacturers and Distributors, 3rd Party Logistics Providers and Healthcare Facilities.
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“The WebOps Support Team thinks like a customer. They quickly understand any ask or concern, respect urgency, and complete our needs consistently and thoroughly. An excellent support team to have.”
Centinel Spine
“…could develop a system of order and inventory management that could be integrated with Ideal’s CRM, on-line store, accounting and complex regulatory systems in a paperless and seamless way..”
Ideal Implant
“Ultimately, the WebOps system will handle the lifecycle of clinical materials throughout the organization”…“It’s modernized the way we handle inventorying.”
Rutgers Dental School
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Speed up your processes by using integrated barcode scanners to quickly receive inventory into your warehouse or consignment location. Whether it is a 1D, 2D or GS1 compliant barcode, by scanning using barcodes, inventory allocation is done quickly and precise.
Track expired or expiring product with built-in reporting and auto-alerts when receiving product into a location, scanning it out to a student or scanning it out to another location
Speed up your processes by using integrated barcode scanners to quickly receive inventory into your school store, stock room or dispensary. By scanning student badges, inventory allocation is done quickly and precise.
When an implant is placed in the patient, easily capture what type of procedure it was, where it was implanted and the Record ID of the patient it was implanted in. Share this data internally or share it with your supplier and manufacturer partners to look for trends and product utilization rates.
The WebOps Dispensary App stores all attributes about a specific item including current location, department, cost to hospital and date received. Additionally you can include a “Due Back Timer” to help flag items that have been checked out but not returned in the required amount of time.
A sleek, permission based portal allows users of all types to quickly find the data they are looking for. Separate users by role, department, grad vs undergrad and dispensary location to control visibility into areas outside their purview.
Whether your product is sterile in an implant tote or a non-sterile implant set or instrument set, WebOps Logistics makes it easy to manage, process, check in and track all inventory that exists within each kit and set.
The WebOps Case Scheduling tool allows for Vendor Reps, Customer Service or a 3rd Party tool to create a surgical case in the WebOps Logistics Platform.
With built in physician preference cards and product type dropdowns, the app cuts down on mistakes while speeding up the request process.
The WebOps Case Scheduling tool allows for Vendor Reps, Customer Service or a 3rd Party tool to create a surgical case in the WebOps Logistics Platform. With built in physician preference cards and product type dropdowns, the app cuts down on mistakes while speeding up the request process.
For purchased products, set up customized pricing per account or by tier level or quantity. Users only see pricing assigned to their profile. Shipping costs and taxes are automatically calculated by address.
Customers and sales reps can see detailed information about the product they are ordering including product descriptions, SKU and images. You can even hide product from users that are not authorized to order specific products.
The WebOps eCommerce front end is customizable to the vendors needs and is accessible via laptop, PC or mobile device. It can also serve as a marketing site in addition to an ordering portal.
The WebOps Quality Alerts feature allows users to set advanced notifications for soon to expire or expiring product. Additionally users are automatically notified when a recall or quarantine of product event happens
Speed up your processes by using integrated barcode scanners or RFID to quickly receive inventory into your warehouse, stock room or distribution center. RFID labels can be created and assigned on the spot, no need for them to exist in manufacturer packaging.
Using the WebOps Logistics Mobile App, field users can scan using the integrated camera on the users phone, pick from a dropdown list of consigned or assigned inventory, or type in the implanted inventory at time of surgery. Additionally users can get up to the minute hospital specific pricing and get signatures from the account rep all while still in the O.R.
With the WebOps Logistics core platform, you can easily see requests for loaned inventory, allocate and ship sets, and receive the product back in after surgery using our processing screen and RFID capabilities. Additionally with our “Available-to-Promise” feature, Ops Staff and Sales Reps can get immediate feedback whether inventory will be available at time of request.
Whether your product is sterile in an implant tote or a non-sterile implant set or instrument set, WebOps Logistics makes it easy to manage, process, check in and track all inventory that exists within each kit and set.
There is no question that Radio-frequency identification or RFID technology and barcoding have significantly improved the entire field of the healthcare industry’s supply chain. RFID technology provides real time traceability for easy visibility while barcoding can maintain accurate record keeping with easy access. Healthcare facilities around the world house billions of dollars of medical equipment, each with its own unique size and shape. However, not all of these assets can be labeled with a bar code or tagged with an RFID tag.
WebOps believes that all healthcare inventory should have the same level of streamlined, efficient management, no matter if there’s a barcode or RFID tag attached. That is why we teamed up with VisiTouch. Decades of experience in the healthcare supply chain gave the founders of VisiTouch great insights into the inefficiencies in handling non-sterile implants and instrument sets.
Historically, handling and managing these items has required deep knowledge and expertise, both in the specific channels – Spine, Trauma, Craniomaxillo Facial, etc., but also in the specific product lines within those channels. Developing that expertise required years of training and practice. By creating an image-based tool to compare the tray or set being processed with a picture of what that particular tray or set is supposed to look like, VisiTouch allows new operators to work faster and more accurately than an operator relying on years of “tribal knowledge”.
Users start by logging into their WebOps account and accessing the “check-in tag” section. Once the kit ID number is set, our system automatically publishes all product information including a picture of the kit. Once accessed, the next step is to hover over the part in question to manage each instrument’s information, including its Quantity On Hand and location. This makes managing your inventory easier than ever with increased visibility and immediate data capture. Users are also able to set each kit to automatically reorder when stock is low and set alerts to notify of any expired or soon to be expired inventory. This can be a game changing resource, especially when dealing with highly customized inventory that needs extra accountability.
As time goes on more experts are predicting the increase in demand for customization of medical devices. In fact, Globenewswire reported “According to a recently published Fact.MR report, the global 3D Printing Medical Devices market is projected to grow at a compound annual rate (CAGR) of 14.5% between 2022 and 2032. The market is expected to reach US$ 11.5 Bn by the end of 2032.” This growth is largely driven by the need for customizable medical devices that match the needs and body types of each individual patient. The responsibility to track these individual instruments from supplier to manufacturer to consumer can be a daunting task that many hospitals are expected to undertake more frequently. Not to mention the carrying cost to maintain these products can be much higher than your average inventory. With this new technology professionals can track a multitude of instruments within sets from any location. The ability for every stakeholder to log in from anywhere in the world and see the real time status of each instrument is invaluable.
Whether in the OR or in the warehouse, the accessible, immediate and accurate data needed to successfully manage inventory is required to achieve optimal returns. These past two years have highlighted multiple supply chain issues, especially in healthcare. We aim to help professionals in the field fill in these holes and cut human error with this easy-to-use inventory tool.
If your company relies on semiconductors, which most medical device companies do, then you have probably heard of the current shortage that is plaguing industries from healthcare to computing to transportation and even defense. Since many of the applications for RFID are deemed less critical, supplies of RFID inlays and tags are now showing lead times of up to 24 months. Intel CEO Pat Gelsinger recently spoke on why he believes this shortage will continue into 2024 saying, “global chip crunch may drag on due to constrained availability of key manufacturing tools, serving as an obstacle to expanding capacity levels required to meet elevated demand.”
Since around 2004, RFID or Radio Frequency Identification has been incorporated into many branches of healthcare. From tracking medical devices to keeping track of actual patients, RFID tags have utilized radio-frequency electromagnetic fields to track data and manage inventory. RFID technology has grown exponentially since then and is only expected to grow in demand. According to Emergen Research, the global RFID market is expected to grow up to $12.89 billion by 2027. The recent chip shortage threatens not only that projection, but has contributed to the current inflation in the U.S. economy and the ongoing pressure of hospitals to keep up with the overwhelming demand of the aging population and the shortage of staff.
The outlook of a multiple years-long shortage has companies like Globalwafers and Sumco, big names in Si wafer manufacturing, looking to add significant capacity. According to EE Times, Globalwafers is expected to invest about $800 million in boosting production efficiency at its 12-inch fabs, while Sumco is expected to invest 201.5 billion yen ($1.75 billion) to build a new production factory. Of course throwing money at the problem helps, but it will still take time for chip users to see the impact. Most of these companies are raising their prices to combat the increase in price within their own supply chain. The price hike hasn’t deterred the demand for these chips. Whether or not we like it, most technology relies on these chips in one form or another. Unfortunately, to keep margins in the positive, each company will have to pass on the cost to their buyers until it hits the average person.
This shortage didn’t happen overnight, in fact, this has been at least three years in the making. A survey performed by the U.S. The Department of Commerce found that, “Median demand for the chips highlighted by the buyers who responded to the RFI (Request for Information) was as much as 17% higher in 2021 than in 2019, and buyers aren’t seeing commensurate increases in the supply they receive.” This demand wasn’t just caused by the COVID-19 pandemic, but also the increasing demand for more semiconductor based technology such as electric vehicles, 5G and of course, medical device manufacturing demands. Even though the medical technology industry only accounts for 1% of semiconductor supply, the need is quite literally life changing.
Some medical experts say that situations like these are exactly why the industry should be wary of heavily relying on systems that require chips. There are tiny, autoclavable RFID tags for surgical instruments, but safe and reliable tags for implants have a ways to go. Recently, WebOps has teamed up with VisiTouch, which uses clickable images to rapidly identify items, record consumption, and replenish non-sterile implant kits and instrument sets, bypassing the need of an RFID tag.
In the meantime, industries that rely on chips are waiting on pins and needles as Congress has yet to fund the CHIPS act, which would provide more than $52 billion to companies like Intel and other U.S. semiconductor manufacturers to build more factories. Unfortunately due to other provisions in the package lawmakers have stretched out this largely bipartisan supported measure. While those on Capitol Hill continue to negotiate an increasing number of U.S. based companies threaten to take their businesses overseas or face an even larger disparity between supply and demand.
With the continuing rise in dental school inventory demand this platform allows RSDM to meet this demand, and is also expected to save money on inventory waste. Erin Bauzyk, Executive Director of Information Systems and Technology for RSDM has already seen the improvements in inventory management, saying WebOps “provides a much better view of what we have, and where it is.” This is exactly what our developers envisioned when developing this platform.
In a typical session, dental students all descend on the dispensaries at about the same time, twice a day. It was critical to Rutgers and WebOps to ensure the tool was extremely user friendly, and that it makes the check-out and check-in process more efficient for the students and dispensary staff. Students can also have confidence that their owned equipment is fully accounted for, and that purchase records are accurate. Staff members scan the student’s id badge along with all the items the student is checking out. The data is uploaded to WebOps, which monitors both returnable and consumable items and the expected due-back time. At check-in time, both student and dispensary staff can see any discrepancies or missing items, and resolve those on the spot. This leads to less inventory loss and waste while shortening the entire loaner process for both parties.
Staff will also no longer have to manually order new instruments and can rely on the platform to automatically reorder supplies when stock levels are low. However, that is not the end of the tracking benefits. The dispensary platform alerts staff members when the instruments are nearing expiration. With our system staff members can decide how to manage near expired inventory rather than accidentally leasing expired instruments to students.
The successful launch of WebOps Dispensary in the RSDM clinics is only the beginning. Additional functionality is coming this summer as WebOps connects the RSDM sterilization suite to Dispensary. Once completed, instrument movements within the sterilization suite will switch from requiring manually log-ins and make the switch to seamless automation. The Graduate dispensaries will also be added.
“Ultimately, the WebOps system will handle the lifecycle of clinical materials throughout the organization,” Bauzyk said. Our team at WebOps is looking forward to our continued work with the dental professionals at RSDM.
This September a Med Device Sales Rep posted the 10 Millionth surgical case on the WebOps platform. Many thanks to all our customers in the Americas, Europe, Middle East, Africa and Australia for making this possible. We look forward to the next 10 Million!
With a sleek web and mobile interface, your customer users will feel comfortable yada yada yada
With the continuing rise in dental school inventory demand this platform allows RSDM to meet this demand, and is also expected to save money on inventory waste. Erin Bauzyk, Executive Director of Information Systems and Technology for RSDM has already seen the improvements in inventory management, saying WebOps “provides a much better view of what we have, and where it is.” This is exactly what our developers envisioned when developing this platform.
In a typical session, dental students all descend on the dispensaries at about the same time, twice a day. It was critical to Rutgers and WebOps to ensure the tool was extremely user friendly, and that it makes the check-out and check-in process more efficient for the students and dispensary staff. Students can also have confidence that their owned equipment is fully accounted for, and that purchase records are accurate. Staff members scan the student’s id badge along with all the items the student is checking out. The data is uploaded to WebOps, which monitors both returnable and consumable items and the expected due-back time. At check-in time, both student and dispensary staff can see any discrepancies or missing items, and resolve those on the spot. This leads to less inventory loss and waste while shortening the entire loaner process for both parties.
Staff will also no longer have to manually order new instruments and can rely on the platform to automatically reorder supplies when stock levels are low. However, that is not the end of the tracking benefits. The dispensary platform alerts staff members when the instruments are nearing expiration. With our system staff members can decide how to manage near expired inventory rather than accidentally leasing expired instruments to students.
The successful launch of WebOps Dispensary in the RSDM clinics is only the beginning. Additional functionality is coming this summer as WebOps connects the RSDM sterilization suite to Dispensary. Once completed, instrument movements within the sterilization suite will switch from requiring manually log-ins and make the switch to seamless automation. The Graduate dispensaries will also be added.
“Ultimately, the WebOps system will handle the lifecycle of clinical materials throughout the organization,” Bauzyk said. Our team at WebOps is looking forward to our continued work with the dental professionals at RSDM.
This is talking about a lot of stuff